HOW DO I CANCEL?

Cancellation requests must be submitted via email to support@platinum-university.com or via our Contact Us webform. Cancellation requests sent via alternative methods (including Discord, WhatsApp or Instagram) will not be actioned. 

Members must allow 48 hours for cancellation requests to be actioned. It is the responsibility of members to ensure that cancellation requests are sent 48 hours before their renewal date. 

Upon cancellation, access to all services will be removed with immediate effect. 

Monthly membership is priced at £39.99. Members that sign up using a discount code (eg. Signing up for £1 or 50% off) are responsible for remembering that this will only be applied to their first month and will not be carried over through subsequent months 

Due to the digital nature of our products, we do not offer refunds on any of our subscription based products. This includes members that sign up but do not use the services and late cancellation requests (ie. less than 48 hours notice)

 

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